Privacy Policy

Effective Date: January 1, 2026

Introduction

This Privacy Policy describes how umber-geyser collects, uses, and protects personal information provided through our website and services.

Information We Collect

We collect information you provide directly when requesting services, including:

  • Name and contact details
  • Email address
  • Service preferences and requirements
  • Communication history with our team

How We Use Your Information

Personal information is used to:

  • Respond to service inquiries
  • Provide requested consultation and property services
  • Communicate regarding appointments and property viewings
  • Improve our service delivery
  • Comply with legal obligations

Information Sharing

We do not sell or rent personal information to third parties. Information may be shared with:

  • Property owners and landlords when arranging viewings or lease negotiations
  • Service providers who assist with business operations
  • Legal or regulatory authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, or destruction. However, no internet transmission is completely secure.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Under UK data protection law, you have rights including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information in certain circumstances
  • Objection to processing
  • Data portability

Cookies

Our website uses essential cookies to ensure proper functionality. See our Cookies Policy for detailed information.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact

For questions regarding this Privacy Policy or to exercise your data rights, contact us at:

umber-geyser
42 Castle Street
Liverpool L2 9SH
United Kingdom
Email: [email protected]